Terms And Conditions
Terms And Conditions
Welcome to Vioras Jewellery. By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Introduction
1.1. These Terms and Conditions govern your use of Vioras Jewellery and any purchases made through the website.
1.2. By using our website, you accept these Terms and Conditions in full. If you disagree with any part of these Terms and Conditions, you must not use our website.
2. Eligibility
2.1. You must be at least 18 years old to use this website. By using this website, you represent and warrant that you are at least 18 years old.
2.2. If you are under 18, you may use this website only with the involvement of a parent or guardian.
3. Products
3.1. All products available on our website are artificial jewellery. We do not sell real gold, silver, or diamond jewellery.
3.2. We strive to accurately display the colours and designs of our products. However, the actual product may slightly differ due to screen settings or lighting during photography.
4. Pricing and Payment
4.1. All prices listed on the website are in Indian Rupees (INR) and are subject to change without notice.
4.2. We accept payment through UPI, Debit card, Credit card or Cash on delivery (COD).
5. Shipping and Delivery
5.1. We ship to India only. Shipping costs and estimated delivery times will be provided at checkout.
5.2. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or customs.
5.3. You are responsible for any customs fees, duties, or taxes applicable to your order.
6. Order Cancellation and Returns
6.1. Orders may be cancelled within 1 Days of placing the order, provided the order has not yet been dispatched.
6.2. We accept returns for defective or damaged products. To be eligible for a return, you must notify us within 1 day of receiving your order.
6.3. Products must be returned in their original packaging and condition.
6.4. We reserve the right to refuse returns if the product shows signs of use or damage caused by the customer.
6.5 You can get brief information at Refund Policy(hyperlinked) page.
7. Intellectual Property
7.1. All content on this website, including text content, images, logos, and designs, is the property of Vioras Jewellery and is protected by intellectual property laws.
7.2. You may not use, reproduce, or distribute any content from our website without our express written permission.
8. Limitation of Liability
8.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
8.2. Our liability to you for any cause of action, whether in contract, tort, or otherwise, will be limited to the amount paid by you for the product in question.
9. Privacy Policy
9.1. Your use of our website is also governed by our Privacy Policy, which can be found [link to Privacy Policy].
10. Changes to Terms and Conditions
10.1. We reserve the right to update or change these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically for any changes.
Regular Shipment
- Order handling: 1 - 2 business days
- Transit time: 4 - 6 business days
- Expected delivery time: 5–8 business days
11. Contact Information
11.1. If you have any questions about these Terms and Conditions, please contact us at
Operating Hours: MON to SAT: 9:00AM - 10:00PM IST
SUN: Holiday
