Shipping Policy
Shipping Policy
Thank you for shopping with Vioras Jewellery. We aim to provide you with the best possible shopping experience. Please read our shipping policy carefully to understand how your order will be processed, shipped, and delivered.
1. Order Processing Time
1.1. All orders are processed within 1-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
1.2. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
2.1. Shipping charges for your order will be calculated and displayed at checkout.
2.2. Delivery times are estimates and may vary due to factors beyond our control, such as customs processing times or shipping carrier delays.
3. Shipping Destinations
3.1. We are currently shipping within Indian regions only.
4. Order Tracking
4.1. Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
4.2. You can track your order by visiting Respective carrier service’s website and entering your tracking number.
5. Customs, Duties, and Taxes
5.1. Vioras Jewellery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5.2. Please check with your local customs office for any potential charges before placing your order.
6. Delivery Issues
6.1. If your package is lost, damaged, or delayed, please contact our customer support team at [Your Contact Information] so we can assist you.
6.2. Please ensure that your shipping address is correct at the time of order. We are not responsible for orders shipped to incorrect or outdated addresses provided by the customer.
7. Undeliverable Packages
7.1. If a package is returned to us as undeliverable, we will notify you and arrange for reshipment. Additional shipping charges may apply.
7.2. If you do not respond within 3-5 days, we reserve the right to cancel the order and refund the original purchase price, minus the shipping costs.
8. Shipping Restrictions
8.1. Certain products may be subject to shipping restrictions based on the destination country’s regulations (e.g., materials used in the jewellery). We will notify you if any restrictions apply to your order.
9. Changes to This Policy
9.1. We reserve the right to update or change this Shipping Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically for any updates.
1. Order Processing Time
1.1. All orders are processed within 1-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
1.2. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
2.1. Shipping charges for your order will be calculated and displayed at checkout.
2.2. Delivery times are estimates and may vary due to factors beyond our control, such as customs processing times or shipping carrier delays.
3. Shipping Destinations
3.1. We are currently shipping within Indian regions only.
4. Order Tracking
4.1. Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
4.2. You can track your order by visiting Respective carrier service’s website and entering your tracking number.
5. Customs, Duties, and Taxes
5.1. Vioras Jewellery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5.2. Please check with your local customs office for any potential charges before placing your order.
6. Delivery Issues
6.1. If your package is lost, damaged, or delayed, please contact our customer support team at [Your Contact Information] so we can assist you.
6.2. Please ensure that your shipping address is correct at the time of order. We are not responsible for orders shipped to incorrect or outdated addresses provided by the customer.
7. Undeliverable Packages
7.1. If a package is returned to us as undeliverable, we will notify you and arrange for reshipment. Additional shipping charges may apply.
7.2. If you do not respond within 3-5 days, we reserve the right to cancel the order and refund the original purchase price, minus the shipping costs.
8. Shipping Restrictions
8.1. Certain products may be subject to shipping restrictions based on the destination country’s regulations (e.g., materials used in the jewellery). We will notify you if any restrictions apply to your order.
9. Changes to This Policy
9.1. We reserve the right to update or change this Shipping Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically for any updates.
10. Regular Shipment
- Order handling: 1 - 2 business days
- Transit time: 4 - 6 business days
- Expected delivery time: 5–8 business days
11. Contact Information
11.1. If you have any questions about these Terms and Conditions, please contact us at
Company Name : VIORA'S
Address: E-338 Gaur Cascades Raj Nagar Extension, Ghaziabad 201017
Operating Hours: MON to SAT: 9:00AM - 10:00PM IST
SUN: Holiday