Privacy Policy
Privacy Policy
Vioras Jewellery is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our products.
1. Information We Collect
1.1. Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect the following personal information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (e.g., credit card details)
1.2. Non-Personal Information: We may also collect non-personal information, such as:
- Browser type and version
- Operating system
- IP address
- Website usage data (e.g., pages viewed, time spent on the site)
2. How We Use Your Information
2.1. We use the personal information we collect for the following purposes:
- To process and fulfil your orders, including shipping and payment processing.
- To communicate with you about your orders, inquiries, and any updates to our services.
- To send you promotional emails, newsletters, and offers if you have opted in to receive them.
- To improve our website, products, and customer service based on your feedback.
2.2. Non-personal information is used to analyze website usage, improve user experience, and for marketing purposes.
3. How We Protect Your Information
3.1. We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Encryption of sensitive information during transmission using Secure Socket Layer (SSL) technology.
- Secure storage of your information on our servers.
- Access to your personal information is restricted to authorized personnel only.
3.2. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
4.1. We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and conducting our business. These service providers are required to keep your information confidential.
- Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, or to protect our rights, property, or safety.
4.2. We may share non-personal information (e.g., aggregate website usage data) with third parties for marketing, advertising, or other purposes.
5. Your Rights and Choices
5.1. Access and Correction: You have the right to access and correct any personal information we hold about you. You can update your information by logging into your account or contacting us.
5.2. Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
5.3. Data Deletion: You may request the deletion of your personal information by contacting us, subject to certain legal obligations.
6. Children’s Privacy
6.1. Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
7.1. We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
7.2. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
1. Information We Collect
1.1. Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect the following personal information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (e.g., credit card details)
1.2. Non-Personal Information: We may also collect non-personal information, such as:
- Browser type and version
- Operating system
- IP address
- Website usage data (e.g., pages viewed, time spent on the site)
2. How We Use Your Information
2.1. We use the personal information we collect for the following purposes:
- To process and fulfil your orders, including shipping and payment processing.
- To communicate with you about your orders, inquiries, and any updates to our services.
- To send you promotional emails, newsletters, and offers if you have opted in to receive them.
- To improve our website, products, and customer service based on your feedback.
2.2. Non-personal information is used to analyze website usage, improve user experience, and for marketing purposes.
3. How We Protect Your Information
3.1. We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Encryption of sensitive information during transmission using Secure Socket Layer (SSL) technology.
- Secure storage of your information on our servers.
- Access to your personal information is restricted to authorized personnel only.
3.2. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
4.1. We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and conducting our business. These service providers are required to keep your information confidential.
- Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, or to protect our rights, property, or safety.
4.2. We may share non-personal information (e.g., aggregate website usage data) with third parties for marketing, advertising, or other purposes.
5. Your Rights and Choices
5.1. Access and Correction: You have the right to access and correct any personal information we hold about you. You can update your information by logging into your account or contacting us.
5.2. Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
5.3. Data Deletion: You may request the deletion of your personal information by contacting us, subject to certain legal obligations.
6. Children’s Privacy
6.1. Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
7.1. We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
7.2. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9.Regular Shipment
- Order handling: 1 - 2 business days
- Transit time: 4 - 6 business days
- Expected delivery time: 5–8 business days
10. Contact Information
11.1. If you have any questions about these Terms and Conditions, please contact us at
Company Name : VIORA'S
Address: E-338 Gaur Cascades Raj Nagar Extension, Ghaziabad 201017
Operating Hours: MON to SAT: 9:00AM - 10:00PM IST
SUN: Holiday